Data-driven decision making through Business Intelligence
By Dr.S.T.Nambi What is Business Intelligence? The term Business Intelligence (BI) was first coined by Richard Miller Devens in 1865 to describe how a successful banker named Sir Henry Furnese established a network of information to beat competitors. Furnese’s network of informant merchants scattered throughout Western, Central, and Northern Europe disseminated information to him faster than it could reach any of his competitors, thus allowing him to act on the intelligence and turn major profits. In 1958, a researcher named Hans Peter Luhn used the term to describe an automated system of disseminating information between the different sections or divisions of an organization. In 1989, Howard Dresner - a research fellow at Gartner Group, used the term business intelligence as “the concepts and methods to improve business decision-making by using fact-based support systems.” Today, BI refers to a technology-driven process for analyzing data and disseminating actionable information